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We were honoured to have 🇺🇦 Ombudsman Denisova at our conference last week, reporting about and the refugee situation.

Several members of signed a joint declaration reaffirming their solidarity with Denisova and .

ombudsman.europa.eu/en/event/e

During the own-initiative inquiry, 18 ombudsmen from , as well as @MyEDF@twitter.com and @ENIL_EU@twitter.com, provided input and expertise.

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During the own-initiative inquiry, 18 ombudsmen from , as well as @MyEDF@twitter.com and @ENIL_EU@twitter.com provided input and expertise.

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We have asked @EU_Commission@twitter.com to improve monitoring of whether EU funds are used to promote independent living, and inclusion in the community, of persons with disabilities and elderly people.

📌 ombudsman.europa.eu/news-docum

The help given to 🇺🇦 Ukrainian refugees should be the benchmark for all refugees, regardless of where they come from.

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Local authorities have been at the forefront - along with civil society and volunteers - in welcoming refugees and making the rights in the EU temporary directive come alive.

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Problems noted by Ombudsmen include:

- a lack of psychologists
- the risk of human trafficking
- ensuring the rights of non-Ukrainians fleeing 🇺🇦

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Ombudsmen described their work at the borders with 🇺🇦 and the specific needs of women and children who have been traumatised by what they have witnessed or been subjected to.

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The European Network of Ombudsmen can help ensure that Ukrainian refugees get access to the rights - accommodation, education, social welfare - they are entitled to.

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Commissioner Denisova’s account underlined how important it is for ombudsmen to challenge democratic erosion at every turn. Unchecked small transgressions can evolve into bigger ones.

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We were honoured that Ukrainian Human Rights Commissioner Denisova spoke at our annual conference to give an account of war crimes being committed in 🇺🇦 and how best to help refugees.

Day two of conference - Great to continue discussions with fellow ombudsmen about digitalisation of public administrations and to hear first-hand accounts of the challenges this can present.

It's a wrap. Thank you very much to all online and in-person participants.

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The task of public administrations is to help people. We have fight for this mindset every day - Ülle Madise, Estonian Ombudsman

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It is the public administration that needs to adapt to the citizens, and not the citizens to the administration - Claire Hédon,
@Defenseurdroits@twitter.com

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It is the public administration that needs to adapt to the citizens, and not the citizens to the administration - Claire Hédon, @Defenseurdroits@twitter.com

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It is not just older people who are marginalised by digitalisation. There are many young people who don’t have the required digital skills - Thomas Lecourt from @EmmausConnect@twitter.com

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It is not just older people who are marginalised by digitalisation. There are many young people who don’t have the required digital skills - Thomas Lecourt from @EmmausConnect@twitter.com

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To design digital tools that are usable, developers have to be trained internally, and the institution needs to build internal skills to maintain them, says @marineboudeau@twitter.com from @design_gouv@twitter.com / @_dinum@twitter.com

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Digital tools have to be truly accessible – they have to be accessible by people with all types of disabilities, says Ülle Madise, Estonian Ombudsman

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